Support Center
Have a question about using LayerSnap? Find help below.
Contact us
Email support
We reply within 24 hours on business days.
support@layersnap.co.krIn-app support
You can reach us via Settings > Support in the app.
(Available after app launch)Hours: Weekdays 09:00 - 18:00 (excl. weekends/holidays) Inquiries outside these hours are answered on the next business day.
Frequently asked questions
What is LayerSnap?
LayerSnap is an AI-powered virtual try-on service. You can put online-store clothes on your own photo to preview a style before buying.
How do I use it?
1) Upload a full-body photo of yourself in the app. 2) Paste the store link of the item you want. 3) AI shows that item worn on your photo.
Which stores are supported?
We support major Korean fashion stores such as Musinsa, Zigzag, Ably, 29CM, and W Concept. Supported stores will keep expanding.
Are my photos kept safe?
Yes. Your personal data and photos are encrypted and stored securely. See our Privacy Policy for details.
Is it free to use?
Core features are free. Sign up for launch alerts to get extra free try-ons as an early-adopter perk.
When does the app launch?
We're preparing the iOS app launch. Sign up for launch alerts and we'll let you know first.